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Privacy Policy

Last updated:

Who We Are

This website is operated by Tristan Gybels. We are the data controller for the personal data collected through this website.

Contact: tgybels@ludumelite
Address: Loddershoek 20, 1750 Lennik, Belgium

Personal Data We Collect

When you submit our contact form, we process the information you provide, which typically includes:

  • First name and last name
  • Email address
  • Phone number (optional)
  • Subject and message content
  • Technical metadata such as IP address and user agent (may be processed by our email or form delivery providers)

How We Use Your Data

We use your personal data solely to:

  • Read and respond to your inquiry
  • Maintain a communication history for reference and follow-up
  • Protect our services from spam or abuse

Legal Bases (GDPR/AVG)

Under the GDPR, we rely on the following legal bases:

  • Consent: you choose to send us a message via the form.
  • Legitimate interests: to operate our website, respond to inquiries, and keep a record of communications.

Processors and Recipients

We use FormSubmit to deliver form submissions to our mailbox. FormSubmit acts as our data processor and processes your data only to transmit your message to us.

Your data may also be processed by our email/hosting providers, strictly for the purposes described above.

International Transfers

Some processors may store or process data outside the European Economic Area (EEA). Where applicable, we rely on appropriate safeguards (e.g., Standard Contractual Clauses) to protect your data in accordance with GDPR.

Data Retention

We retain contact form submissions and related personal data indefinitely (for the life of our business) to maintain a communication history and for reference. You can request deletion at any time (see “Your Rights” below).

Security

We implement reasonable technical and organizational measures to protect personal data. However, no method of transmission or storage is completely secure.

Your Rights

Subject to applicable law, you have the right to:

  • Access your personal data
  • Rectify inaccurate or incomplete data
  • Request deletion of your data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time (this does not affect the lawfulness of processing before withdrawal)

To exercise your rights, contact us at tgybels@ludumelite.com. You also have the right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit) or your local supervisory authority.

Children

Our website and contact form are not intended for children under the age of 16. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent changes.